Conditions and Terms

By submitting an order, you acknowledge / understand that Helseklinikken Harmony / helseklinikkenharmony.com can not or will not be responsible for the abuse of products and herbal products sold through our website / ordering process.

You also acknowledge that information on this website is for educational purposes only and you understand that statements have not been evaluated by the Danish Medicines Agency / Food Agency. No products or descriptions are intended to diagnose, treat, cure or prevent any disease or to replace the advice of doctors and healthcare professionals.

Product descriptions, dosages and prices are subject to change without notice including ingredients. We can not guarantee that all information is ‘up to date’ and / or accurate. We reserve the right to incorrect prices. If there is inaccuracy with a product description, please send us an email with details before you place an order and we will respond within 2 business days.

We reserve the right to cancel orders that have been processed with incorrect prices or due to technical errors.

Membership

Membership is valid for the paid period. Memberships can be terminated any time to the expiration of paid validity period. The membership will continue to the end of validity period and user is not entitled to any refunds on memberships.

Warranty / Complaints

Purchases through this website is subject to the provisions of the Danish Sale of Goods Act.

Payment

When purchasing through this website using creditcard options the amount in question will be reserved on the account. When purchase processing is complete (goods are shipped or handed over) the actual charging of creditcard will take place.

Payment Security

We use authorized payment partners

It is 100% safe to pay by credit card on helseklinikkenharmony.com. When you submit your payment information, they are encrypted using a special technology called SSL, which makes it impossible for others to snap up the information you send to us. We only receive the information we need to process your order. Thus, there is no possibility at all of others to access the information and they are neither stored nor kept.

Privacy

We respect your confidentiality!

Any information gathered on this site is kept confidential and will not be sold, reused, leased, revealed or lent! Any information you provide is handled with great care and will not be used in ways that you have not consented to. We use a professional hosting provider to prevent unauthorized access to our information store. If you no longer want us to keep information related to your user on our website, plesae feel free to contact us and have that information deleted. If you have any questions, please contact us or email us.

Shipping

National Shipments
When you place an order, you acknowledge / understand that shipping costs are not accurate and that the actual shipping cost will be corrected on your invoice and you will pay the difference. You also acknowledge / understand that Helseklinikkenharmony.com is not responsible for your shipment if it disappears, is stolen or destroyed.

Finally – by submitting an order you confirm that you have read and understood our terms and conditions / shipping terms and that you agree with them all.

International Shipments

When you place an order, you acknowledge / understand that shipping costs are not accurate and that the actual shipping cost will be corrected on your invoice and you will pay the difference. You also acknowledge / understand that Helseklinikkenharmony.com is not responsible for your shipment if it disappears, is stolen or destroyed. Helseklinikkenharmony.com is not responsible for any taxes, taxes, fees that are required for shipment of the goods you have ordered / purchased. Similarly, Helseklinikkenharmony.com is not responsible for any shipments you have ordered / purchased, but are not legal or not permitted in your country.

Finally – by submitting an order you confirm that you have read and understood our terms and conditions / shipping terms and that you agree with them all.

Returns

You are entitled to have your money returned at any time if you return to us the item /items in unbroken original packaging within 14 days.

Return Policy

Returns are accepted within 14 days for exchange, credit or refund. All returns must include RMA note and purchase invoice. Returns must be in unused, unopened and marketable condition (ie, unlabeled, original, undamaged packaging).

If you would like to change or return your order, we will of course do that with a smile, send them to us at:

Helseklinikkenharmony/ v Olga Hentze
Guldborgvej 13, 1 tv
2660 Brøndby Strand
Denmark

For return and exchange, please be aware of the following:
• That your goods must be unused and in their original packaging.
• Send them to us in extra box.
• Completing a completed return slip (download here) and your invoice.
• You will yourself pay for shipping on return.